Returns & Exchanges

We want you to love your CozyFits pieces — if something isn't right, we've got you covered.

📦

Understanding Our Return Policy

  • Returns accepted within 30 days of delivery
  • Items must be unworn, unwashed, and in original condition with tags attached
  • Email us at support@cozyfitsco.com with your order number to get started
🔁

Exchanges

  • Need a different size or color? We've got you
  • Just mention it in your return email — we'll handle the rest
  • Easy, friendly, and hassle-free
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Refunds

  • Processed within 5–7 business days after we receive and inspect your return
  • Refunds are issued to your original payment method
🚫

Non-Returnable Items

  • Final sale items
  • Gift cards
🚚

Shipping Costs

  • Return shipping is the customer's responsibility
  • We cover return shipping if the item arrived damaged or incorrect
⚠️

Damaged or Wrong Items

  • Contact us within 7 days of delivery
  • Include a photo of the issue in your email
  • We'll make it right — quickly
Questions? Reach out at support@cozyfitsco.com — we're always happy to help. 🤍